How to Claim Prizes
In order for the Florida Lottery to complete the processing for your prize, the following items must be received from you:
Gas Card Winners
1) Original, valid, non-winning ticket bearing the ticket number selected in the drawing
2) Completed and signed Winner Claim Form
3) Completed and signed Acceptance and Release form: Acceptance and Release Form
4) Copy of acceptable identification that is current or was issued within the past five years and bears a serial number or other identifying number. Acceptable forms of identification include:
- An identification card or driver's license issued by a public agency authorized to issue driver's licenses in Florida, a state other than Florida, a territory of the U.S., Canada, or Mexico.
- A passport issued by the U.S. Department of State.
- A passport issued by a foreign government.
- An identification card issued by any branch of the U.S. armed forces.
- An identification card issued by the United States Bureau of Citizenship and Immigration Services.
Please call Claims Processing at (850) 487-7707 for assistance in completing the required documents.
The above items may either be delivered to one of the Lottery Offices or mailed to:
Florida Lottery
Claims Processing
250 Marriott Drive
Tallahassee, FL 32399-4027
The Lottery will ship your prize to you within 15 business days of receipt of all of the required claim documents.
The envelope in which a ticket is mailed must be received by the Lottery by 180 days from the draw date. The envelope in which a ticket is mailed must be received by the Lottery by 180 days from the draw date (June 12, 2009). Failure to submit all required documentation will result in forfeiture of the prize.
U.S. Postal Service regulations include various restrictions on mailing Lottery tickets. The risk of mailing tickets remains with the player and will not be assumed by the Lottery.
